Customer Service
We know how important it is to provide quality customer service, and we strive to delight each customer with our products and customer care.
Shipping
Orders are generally shipped within 1-2 business days. Shipping rates are based on order total.
Continental US Shipping Rates
|
Order Total |
Ground Shipping |
3-5 Day Shipping |
|
$0-$34.99 |
$9.95 |
$21.99 |
|
$35-69.99 |
$14.95 |
$24.99 |
|
$70-$100 |
Free |
$24.99 |
|
$100.01-$200 |
Free |
$27.99 |
|
$200.01-$250 |
Free |
$36.99 |
|
$250.01-$350 |
Free |
$45.99 |
|
$350.01-$500 |
Free |
$54.99 |
|
$500.01-$750 |
Free |
$63.99 |
|
$750.01+ |
Free |
$72.99 |
Alaska, Hawaii and Puerto Rico Shipping Rates
| Order Total | Standard Shipping | Express Shipping |
| Up to $25 | $14.99 | $37.99 |
| $25.01-$35 | $16.99 | $31.49 |
| $35.01-$49 | $17.99 | $42.49 |
| $49.01-$69.99 | $17.99 | $48.99 |
| $70-$100 | $19.99 | $57.99 |
| $100.01-$150 | $19.99 | $65.49 |
| $150.01-$200 | $19.99 | $71.99 |
| $200.01-$250 | $19.99 | $88.99 |
| $250.01-$350 | $19.99 | $122.99 |
| $350.01-$500 | $19.99 | $157.99 |
| $500.01-$750 | $19.99 | $212.99 |
| $750.01 and Up | $19.99 | $224.99 |
Returns
Returns are accepted within 30 days from date of purchase. Returned items must be in new and unused condition. Please send returns to:
teksleep Returns
263 Utah Ave
South San Francisco, CA 94080
Contact Us
If you need to speak with a customer service associate, please call us at:
(775) 997-4914
Or email us at:
cs@teksleep.com